Privacy & Data Usage Policy

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24/7 Computer Doctors Data and Usage Policy

Effective Date: 10/30/2024
Location: Maryland, United States

1. Purpose and Scope

This Data Collection and Usage Policy outlines how 24/7 Computer Doctors collect, uses, manages, and secures personal and business data in compliance with Maryland state legal mandates. This policy applies to all employees, contractors, and affiliates of 24/7 Computer Doctors who handle data within our operations.

2. Data Collection

24/7 Computer Doctors collects data necessary for operational efficiency, customer service improvement, and the support of internal processes. The types of data collected may include, but are not limited to:

• Personal Data:      Names, contact information, email addresses, job titles, and, where      applicable, other identifiers required for employment and service      delivery.
• Operational Data:      Transaction history, customer feedback, and service records related to      interactions with our products or services.
• Technical Data:      IP addresses, device types, login data, and system activity logs.

Collection Methods:

Data is collected through direct interactions with customers, employees, and partners, as well as through electronic means like website forms, emails, phone calls, and other communication channels.

3. Data Usage

24/7 Computer Doctors will only use the collected data for internal purposes, including but not limited to:

• Providing and improving our products or services.
• Conducting internal analysis to enhance customer experience and operational efficiency.
• Managing and supporting employment and partnership agreements.

4. Data Retention

Data will be retained only as long as is necessary to fulfill its intended purpose, unless a longer retention period is required by Maryland law. 24/7 Computer Doctors will review and delete data in compliance with data retention schedules and securely dispose of unnecessary records.

5. Data Security and Protection

24/7 Computer Doctors adhere to industry-standard data security measures to protect against unauthorized access, disclosure, or alteration of personal and operational data. Measures include, but are not limited to, encryption, access controls, regular audits, and employee training on data security protocols.

6. Data Sharing and Disclosure

24/7 Computer Doctors will not sell, rent, or otherwise disclose personal or business data to third parties. Data may only be shared under the following circumstances, provided that these practices comply with Maryland data protection laws:

• Service Providers:      Where necessary for operational support, third-party service providers may be granted limited access to data under strict confidentiality agreements.
• Legal Obligations:      Data may be disclosed in response to lawful requests or regulatory      requirements in compliance with Maryland and federal law.

7. Data Subject Rights

Individuals may request access, correction, or deletion of their personal data within our records. Requests will be processed in accordance with Maryland state laws, with responses issued within a reasonable timeframe, barring any legal restrictions or retention mandates.

8. Policy Amendments

24/7 Computer Doctors reserve the right to amend this policy as needed to reflect changes in state regulations or operational requirements.

9. Contact Information

For questions about this policy or to exercise data rights, contact:
 

24/7 Computer Doctors
247@247computerdoctors.com

 

24/7 Computer Doctors are committed to safeguarding the data entrusted to us and to operating within the legal requirements of Maryland.